Your questions, answered

  • Gentle Spaces currently operates across Brisbane, the Gold Coast, and Tweed Shire

  • Pricing depends on session type, frequency, and group size. Get in touch via our Enquire Now page and we'll put together a rate tailored to your facility.

  • We bring everything: plants, props, materials, setup, and pack-down.

  • Yes. Every facilitator holds a current National Police Check and NDIS Worker Screening clearance, and sessions are fully covered by public liability and professional indemnity insurance.

  • Let us know about any known allergies (particularly to pollen or specific plants) when booking, and we'll adjust the materials used for that resident or session. Just flag it in the enquiry form or when scheduling.

  • Our sessions are structured to support individualised, meaningful engagement for residents across all needs, including those who can't get out of bed, won't join a group, or no longer follow conversation. See our Why It Works page for how this maps to specific standards.

  • Yes. A lifestyle staff member (or equivalent ) needs to be present for all sessions, and any staff supporting residents with higher needs must be available for 1-2-1 sessions involving those residents. Gentle Spaces facilitators lead the sensory experience, but your team's presence ensures continuity of care and support for residents throughout.